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“Prestige Award of Best Guest Experience in Food” by Traveloka in 2019 receiving a total score of 8.6 out of 10.

“GUEST REVIEW AWARDS 2018” for BOOKING.COM receiving a total score of 8.6 out of 10.

“LOVED BY GUESTS” CERTIFICATE BY HOTELS.COM™ in 2018 receiving a total score 8.6 out of 10.

"AWARD OF EXCELLENCE" by BOOKING.COM in 2018 receiving a total score 4.3 out of 5.

“CUSTOMER REVIEW AWARD 2018” for AGODA receiving a total score 8.2 out of 10.

“GUEST RATED AWARD 2018” for EXPEDIA receiving a total score of 4.2 out of 5.

“AWARD OF EXCELLENCE” by TRAVELOCITY in 2018 receiving a total score of 4.0 out of 5.

“LOVED BY GUESTS” Certificate by HOTELS.COM™ in 2017 receiving a total score 4.3 out of 5.

“AWARD OF EXCELLENCE” for BOOKING.COM GUEST REVIEW AWARDS 2017 receiving a total score 8.5 out of 10.

“8TH ANAK SARAWAK AWARD” (2016) under the MEETING VENUES OF EXCELLENCE CATEGORY.

“AWARD OF EXCELLENCE” for BOOKING.COM GUEST REVIEW AWARDS 2016 receiving a total score 8.5 out of 10.

“AWARD OF EXCELLENCE” by HOTELS.COM™ in 2016 receiving a total score 4.4 out of 5.

“AWARD OF EXCELLENCE” for BOOKING.COM GUEST REVIEW AWARDS 2015 receiving a total score 8.5 out of 10.

“AWARD OF EXCELLENCE” by HOTELS.COM™ in 2015 receiving a total score 4.4 out of 5.

“AWARD OF EXCELLENCE” for BOOKING.COM GUEST REVIEW AWARDS 2014 receiving a total score 8.6 out of 10.

“CERTIFICATE OF MERIT” for the 19th MALAYSIA TOURISM AWARDS 2014/2015 in the category of BEST HOTEL SERVICES (4-STAR – CITY).